PRO Partner Shipping Information
Sparitual Australia has a shipping option to suit you

SAME DAY DISPATCH
All orders received before 12:00pm will be shipped the same day, except on weekends and public holidays.
At Sparitual Australia we continually work to improve our service levels to ensure we maintain the highest industry standards. One of our highest priorities is to ship all orders as quickly as possible. We understand the importance for your business to have product when you need it and the frustration when orders are late. We monitor our freight provider daily, receiving reports regarding all consignments and follow up any delays as soon as we have been informed.

STANDARD SHIPPING
All orders will incur a shipping charge. Shipping charges are calculated based on order size, weight and delivery address.

SAME DAY SHIPPING
SpaRitual Australia offers a same day shipping service to Melbourne metropolitan locations. Click here to see if this service is available in your area and costs associated

Same Day orders must be received before 12:00pm midday - orders received after this time will be shipped the next day.  Orders can be delivered any time after the order has been placed, up until 6pm the same day. We are unable to provide an exact time of delivery.

IMPORTANT INFORMATION
Re-delivery & Authority to Leave
Shipping services are provided by Toll IPEC for most orders.

Unfortunately we are NOT able to deliver to Australia Post Boxes, Parcel Lockers or Locked Bags. It is strongly advised that goods are shipped to a business address where a signature can be provided. If Toll are unable to deliver and are required to return for a re-delivery, you will be invoiced a $25 re-delivery fee.

If selecting ATL (Authority to leave) you do so at your own risk. SpaRitual Australia cannot take responsibility for any goods that then go missing. We strongly suggest that you seek an alternative delivery address where a signature can be provided.

Tracking your order
We will email you a Tracking number for all consignments and using this link you can easily track the progress of your order.
Should you require any assistance in Tracking your delivery please call 03 8520 9540 one of our friendly team will assist.

How long will my delivery take?
Shipping all orders immediately is our highest priority, our aim is to ship orders received before 1:00pm, Monday to Friday, on the same day. (not including weekends & public holidays). Should we experience any reason to delay your order we will contact you to advise of the delay.
Please refer to the list below for estimated shipping times to your location, please note that these shipping times are based on the dispatch date, not order date.

ESTIMATED SHIPPING TIMES
MOST METRO AREAS REGIONAL AREAS REMOTE AREAS
1 to 2 Business days 2 to 4 Business days 4 to 6 Business days